Customer Service Point and Post Room

Customers are asked to contact us also by phone at + 48 22 520 72 00, by e-mail - This email address is being protected from spambots. You need JavaScript enabled to view it. (max 20MB of attachments), via ePUAP or by post.

Customers' Service Point and Post Room is open the following hours:

Monday 8:00-18:00
From Tuesday to Friday: 8:15 – 16:15

Flight Personnel Register is open:

Monday 8:00-18:00
From Tuesday to Friday: 9:00 – 15:00

The entrance to the Flight Personnel  Register and Civil Aircraft Register is located on the south side of the building. Requests for shipping the licences and certificates of qualification to CAA’s Regional Branches should be sent to This email address is being protected from spambots. You need JavaScript enabled to view it.

The Office’s cash desk is closed until further notice